Shipping FAQ's

Do you ship internationally? 

We do ship internationally! Please be aware: duties and import taxes will fall to the responsibility of the recipient. Shipping costs will vary based on size of the package and location of the destination. Our website will adjust and create an estimated cost based on your order and location which will be charged at check out. We ship out of our location via United States Postal Service - which will get transferred to your country's parcel service during transit. Sometimes this transfer will cause the USPS tracking number to cease reporting the package's location. If you have questions, it's always best to contact us at shop@cedaero.com before placing your order so we can ensure your pack arrives without hassle. 

How long does shipping take? 

Most ready-made packs ship within 2 business days. From the date of the shipping label creation, the ship time ranges from 1-4 days via USPS 1-4 day shipping. Larger boxes may get shipped via FedEx and may take longer. Depending on the state of the postal service and your location you may experience a different wait time. Please refer to the tracking number provided in the automated confirmation email for the most up to date tracking information.

Why did my package arrive in a weird/labeled box? 

Our shop shares a building with our two sister companies (Cedar Coffee Co. and SpokeNgear Cyclery) - both of which receive many supply shipments in perfectly good boxes. We try to re-use as many cardboard boxes as we can which means your Cedaero products may arrive in a clean, potentially used-looking cardboard box.